RETURNS & EXCHANGES

returns exchanges restore guaranteeOur return policy is simple:
We will refund your first purchase of one bottle within 60 days of receipt.

We hope you benefit from our products and experience how important they are to your and your pets’ health, which is why we have a terrific return policy. If you are not satisfied with our product, we offer a 100%, 60-day money back guarantee on your first bottle purchased (any size) from our website. Your original shipping costs will not be refunded. PLEASE NOTE: Our 100% guarantee applies to purchases made through restore4life.com and lumapet.com ONLY. Product purchased through any of our distributors is subject to their return terms and conditions. Contact us for further details.

Subscription Service

You can cancel your subscription at any time, for any reason. Our 60-day, money-back guarantee applies to the purchase of your first bottle only. Subscriptions will be charged a 20% handling fee to return product according to our money-back guarantee.

Wholesale

We will honor our 100%, 60-day money back guarantee by crediting our wholesale accounts for product they refund to their customers. First purchase, one bottle only, and within 60 days of purchase.

International Orders

Biomic Sciences is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.  We kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.  Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs. Refunds on will not be given on shipping charges for orders rejected by Customs.